Contact Support & Hours

Contact options

• Chat: Use the widget at the bottom-right of this Help Center.
• Email: [e-mail]
• Submit a request: https://samsjerseys.zendesk.com/hc/en-us/requests/new

Support hours

• Monday–Friday, 9 AM–6 PM EST

What to include for faster help

• Order number (if available)
• Team, size, and cut (Authentic/Replica/Fan)
• Photos for sizing or damage issues
• Shipping address and phone (for carrier follow-up)

Response targets

• First reply: typically within 6 business hours
• Urgent shipping (near game day): mention your game date in the subject