Start a return or exchange

Fastest option

• Submit a request in the Help Center: https://samsjerseys.zendesk.com/hc/en-us/requests/new

Or email us

• Email [e-mail] with your order number, item(s) to return/exchange, and the reason.
• For exchanges, include the size you want.

Labels and costs

• We provide a prepaid return label for eligible returns within the United States.
• International returns are customer-paid unless otherwise noted.

Processing

• Once your return is scanned in transit, we’ll begin processing the refund or exchange and keep you updated by email.