WELCOME TO SUPPORT CENTER
How to get notified Use “Notify me” on product pages to receive an email when your size returns. Make sure emails from support@samsjerseys.com are allowlisted. What to expect Popular teams/sizes ma...
WashingTurn inside out; close any Velcro/snaps.Machine wash cold on gentle cycle with similar colors.Use mild detergent; avoid bleach and fabric softeners.DryingAir‑dry flat or hang dry for best re...
Lead timeAdding a custom name/number typically adds 2–4 business days to processing.Changes and cancelationsYou can request changes or cancel within 24 hours of purchase (before production starts)....
We stand behind every jersey we sell. Authorized sourcing: We purchase from vetted, authorized suppliers only. Materials and markings: Official team colors, approved fonts, and licensed logos. Qual...
Final sale items include: Personalized/custom jerseys Clearance items marked “Final Sale” Worn, washed, or damaged items due to wear/use Items missing original tags or hygiene seals (if applicable)...
If your order arrives damaged or incorrect, contact us within 7 days of delivery: Email support@samsjerseys.com or use https://samsjerseys.zendesk.com/hc/en-us/requests/new Include your order numb...
Fastest optionSubmit a request in the Help Center: https://samsjerseys.zendesk.com/hc/en-us/requests/new Or email us Email support@samsjerseys.com with your order number, item(s) to return/exchange...
Return windowWe accept returns within 30 days of delivery.ConditionItems must be unworn, unwashed, and have original tags attached.Please try items on over a clean t‑shirt to avoid deodorant/makeup...
Cold-weather layering: If you’ll wear a hoodie or thick base layer underneath, consider sizing up.Athletic build: Authentic cuts are tapered—check both chest and waist.Casual everyday wear: Replica...
General guidanceAuthentic: Tailored, athletic fit; closest to on-field specs.Replica: Standard fit for everyday wear; slightly roomier through the torso.Fan: Relaxed fit; most casual and forgiving....